Experienced Business Analyst with 7 years of experience in requirement elicitation, process
optimization, and end-to-end project delivery across Agile and Waterfall environments. Skilled
in translating business needs into functional specifications, driving stakeholder alignment, and
enabling data-driven decision-making. Proven success in improving operational efficiency,
supporting UAT, and leading post-implementation support and training
Experience
Techa Soft
Jan 2022 – Present
Bengaluru
Business analyst
Conducted stakeholder interviews and workshops to gather and refine business
requirements, ensuring clear alignment with product goals.
• Translated business needs into user stories with defined acceptance criteria and
managed the product backlog based on evolving priorities.
• Created detailed process flow diagrams and wireframes to guide solution design and
improve communication between business and technical teams.
• Led Agile process improvement initiatives, increasing team productivity by 25% through sprint
reviews, retrospectives, and backlog optimization
• Collaborated with UX/UI designers to ensure a user-friendly mobile app tailored for
small retail store operations.
• Coordinated with QA and supported UAT by validating features against requirements
and gathering end-user feedback.
• Delivered training programs and post-deployment support to ensure smooth adoption
by store owners and retail staff.
