My name is Mfundo Jakuja and I have in excess of 15 years’ experience in most areas of sales and sales management which benefits or make me a suitable candidate. These experiences I gained while working at Kirby, selling vacuum cleaners; Sun international; Technology Corporate Management; Vodacom, MTN, United National Breweries and more recently at Vodacom again, where I served as Field Service Consultant. My years of experience in sales at various levels ranging from deport administrator, promoter to sales representative, have allowed me to grow and develop professionally, as a leader and a team player. My demonstrated achievements, training and experience render me qualified and competent to make an effective and useful contribution to the Team function within your organization. I am excited about the prospect of joining a team of professionals and to play a meaningful role in advancing the goals of the organization.
Experience
Vodacom
Nov 2016 – May 2022
Mthatha - Eastern Cape - South Africa
Cluster Specialist
Call all retail customers and distributors as required Maintain good and consistent relations between Customers and the Company Check stock rotation and product availability at outlets Promote full range of Company products and brands to customers Monitor competition activities in the market and report potential threats to Superiors Attend to and resolve customers complaints and grievances timeously. Maintains knowledge of market, competition, and best practices and trends in sales techniques and strategies. Analyze numbers and statistics to understand the market direction. Understand each product trajectory, Understand fast moving and products that are dying. Use analytical information to create products or develop products that are suitable for that particular period, weather it be a period campaign or a season compaign. Activate initiatives that will increase sales volumes in own market and profitability. Identifies opportunities for improvement in the store region; designs and implements training, strategies, policies, goals, and other resources to maximize productivity for Retailers. Ensure product visibility through Point of Sale (POS) material displays at outlets Conduct sales promotions in own area Ensure constant flow of new information between the Company and customers Supply the Count Manager with weekly and monthly action plans Manage all operations activities of own area. Provide product training to Franchises, dealers and Retail stores. Provide over the should shadowing to ensure practical knowledge of system and customer services is up to standard. Provide all other training needs. Assist in recruiting and grooming staff from within. Increase morale and confidence within the team and working environment.
