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Mia Siletta

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Intro
Tallahassee, FL, United States
Project & Data Operations Assistant at Elite Sporting Goods
Undergraduate Research Assistant at Florida State University
Undergraduate Research Assistant at Florida State University
Joined June 29, 2025

Skills

About
I'm a detail-oriented and self-motivated Data Entry and Administrative Support Specialist with a background in high-volume operations, research data management, and customer service. I have over 2 years of experience maintaining data accuracy, managing digital records, and streamlining internal processes in both corporate and academic settings. I type over 70 WPM with high accuracy and am proficient in Microsoft Excel, Google Sheets, and database platforms. I thrive in remote work environments, communicate clearly, and prioritize efficiency, confidentiality, and precision. My diverse experience in operations management, CRM systems, and research data has equipped me to support businesses in organizing, verifying, and safeguarding critical information. I’m passionate about helping teams stay organized and achieve high-quality results.
Experience
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Elite Sporting Goods
Feb 2025 – Present
Tallahassee, FL
Project & Data Operations Assistant
● Digitize print shop operations by developing an SQL database and Excel-based job tracking system, streamlining order management, customer records, and production workflows. ● Design and implement a dynamic Excel dashboard using VBA, allowing staff to access project details, view art files, and meet project deadlines. ● Structure job data across multiple Excel sheets to prioritize and track order fulfillment ● Support cross-functional teams with data entry, inventory coordination, and customer follow-ups
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Florida State University
Feb 2025 – Present
Tallahassee, FL
Undergraduate Research Assistant
Conduct spatial navigation trials with rats, examining behavior under allocentric, egocentric, transformation, and disorientation tasks ● Assist in revising a published study, addressing peer review concerns about scent cues in spatial navigation ● Manage trial data entry and behavior logs, maintaining accuracy across multiple trials
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Florida State University
Apr 2023 – Present
Tallahassee, FL
Undergraduate Research Assistant
Record and analyze session transcripts, formatting qualitative data for research analysis ● Perform hippocampal ROI analyses on older adult brain scans, examining memory and brain structure relationships ● Administer and score the Montreal Cognitive Assessment (MoCA) to assess cognitive function. ● Coordinate participant scheduling, eligibility screening, and compensation to ensure compliance with study timelines and protocols
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Chick-fil-a
Apr 2022 – Oct 2024
Tallahassee, FL
Manager
● Led a 115-person team and optimized operations to rank in the top 4% nationally for drive-thru efficiency ● Created and tracked performance goals using Excel and internal reporting tools to improve service and operational flow. ● Conducted customer service data analysis (CEM reports) and implemented improvements that boosted satisfaction metrics by 15% in one month. ● Managed financial records, including data entry for invoices, accounts receivable/payable, and compliance audits ● Oversaw shift schedules, delegated tasks, and ensured smooth project flow during peak hours
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