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Micaela Mariani

Customer service and Service desk agent

Message
Intro
Spain
Service desk agent at Tata Consultancy Services
Consumer Services
linkedin.com/in/micaelamariani09
Joined January 25, 2023

Skills

Languages

English
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Native or Bilingual
About
My name is Micaela, I was born in Uruguay, what means that I am a Spanish native speaker, and also fluent in English. I have been working in the customer service field for seven years now and in doing so, I have learned a wide range of expertise, such as, people and communication skills, client interaction, multitasking and more importantly working as a team. I started working at the age of 19 as a cashier, and have not stopped working since then. Furthermore, I have obtained a very good work ethics and gained much experience. I would describe myself as a fast learner, capable to empathize with other people, responsible and quick to solve problems. To conclude, I would like to stress the fact that I am the kind of person who cannot be without a job, because I would not know what to with that much free time.
Experience
User avatar
Tata Consultancy Services
Mar 2022 – Present
Uruguay
Service desk agent
Remote, Dealing with customers, problem solving, ticket actioning, Tech support, remotely connect to end user’s computer and solve Microsoft issues.