Dynamic and results-oriented sales professional with a proven track record in driving revenue growth and building strong client relationships. Possessing extensive experience in outbound sales and customer renewals within the SaaS industry, with a focus on exceeding targets and delivering exceptional customer service. Skilled in prospecting, negotiating, and closing deals, with an ability to manage key accounts. Committed to consistently providing value to clients and driving business success through effective communication and strategic sales initiatives. Adept at thriving in fast-paced environments and collaborating cross-functionally to achieve organizational objectives. Seeking opportunities to leverage expertise and passion for sales to drive continued growth and success.
Experience
TitanHQ
Jan 2023 – Present
Galway
Renewals Executive
Customer service: Maintaining a high level of customer support to ensure retention and expansion targets are met.
Cross-selling: Increasing the lifetime value of the customer by letting them know about the additional products we have available and how they'd benefit
Collaboration: Collaborating with other departments including customer success and support to ensure a positive customer experience.
Radius payment Solutions
Oct 2022 – Mar 2024
Galway
Outbound sales agent
This role involved multiple functions of the sales cycle.
My role was to prospect leads and eventually convert them into sales using sales force.
My role involved account management where I would ensure the customer is getting used out of the product.
I also had cross selling tasks where I would refer customers into other departments in radius such as insurance and telematics.
