Michael Olalekan Famose

Customer Service/Health Operations Manager/Sales

Message

Intro

Lagos, Nigeria

Studied Virtual Assistant at ALX Africa

Studied Leadership and Management in Health at University of Washington

Studied Nursing Science at Ladoke Akintola University of Technology

Health, Wellness & Fitness

Joined July 24, 2023

Skills

Languages

English

Fluent

About

Empathetic with experience in Customer Service, Customer Experience, and Medical Virtual Assistant. Excels in providing exceptional service to clients; skilled in handling challenging customers. I completed a degree in Nursing and certification in health-related-related courses. My goal is to assist healthcare organizations and individuals relating to customers through administrative processes in booking appointments filling orders, medication refills, updating medical records through handling emails, and responding to calls. With my experience in healthcare, I have worked in administrative and clinical roles, I have the knowledge and skills to assist your health organization. It will be great to connect with you.

Experience

Clearline Health Limited

Feb 2022 – Mar 2023

Lagos, Nigeria

Customer Care Manager

Customer Care, Customer Experience, Product Sales

Education

ALX Africa

Oct 2022 – Dec 2022

Certificate, Virtual Assistant

University of Washington

Oct 2017 – Dec 2017

Certificate, Leadership and Management in Health

Ladoke Akintola University of Technology

Dec 2009 – Dec 2014

Bachelor's Degree, Nursing Science