Michael Stanch

Customer Service Professional

Message

Intro

Edison, NJ, United States

Parts Specialist at Land Rover Monmouth

Studied Recording Engineering and Production at Fullsail University

Automotive

Joined June 24, 2024

Skills

Languages

English

Fluent

About

Focused, experienced customer service professional with 21 years of customer service knowledge and expertise.

Experience

Land Rover Monmouth

Jul 2022 – Present

Eatontown, NJ

Parts Specialist

Assisting Service Department and Customers with auto parts sales. Inventory, shipping and receiving, and parts management.

Ray Catena Jaguar Land Rover Porsche

Mar 2020 – Jul 2022

Edison, NJ

Parts Specialist

Parts Specialist to the Service Department working directly with technicians to supply parts needed for auto repairs.

Royal Tuxedo Wholesalers

Nov 2018 – Mar 2020

Kenilworth, NJ

Warehouse Manager and Delivery Supervisor

Overseeing warehouse operations and supervising deliveries to customers.

Mercedes-Benz USA

Mar 2013 – Oct 2018

Montvale, NJ

Facility Support Coordinator

Maintaining Training Facility, classroom setup, technology maintenance, auto fleet coordination and maintenance, class material maintenance, and class scheduling.

IFA Insurance

May 2008 – Mar 2013

Clark, NJ

Claims Representitive

Auto insurance claims processing, liability determination, and PIP processing.

Russell's Men's Shop

Jan 2007 – May 2008

Linden, NJ

Store Manager

Managing staff and inventory, bookkeeping, ordering clothing, and sales.

Russell's Bridal and Tuxedos

Aug 2003 – Dec 2006

Linden, NJ

Tuxedo Sales

Tuxedo sales, inventory maintenance, customer service.

Education

Fullsail University

Aug 2006 – May 2008

Associates, Recording Engineering and Production