I’m an experienced System Administrator with over three years of hands-on expertise in managing and maintaining applications and on-premise server infrastructure. Currently, at Innova Solution, I’ve been instrumental in implementing Docker containers in a Red Hat environment and enhancing security protocols to ensure SOX compliance. My past roles include managing applications at Motion Industries, where I successfully scaled our Qlik Sense (ERP) user base from 20 to 500 across three countries, ensuring a 99% application uptime.
Experience
Renasant Bank
Jan 2024 – Oct 2024
Hoover, AL
Consultant
System Administrator, Renasant Bank, Birmingham, AL January 2024 – October 2024
Serve as a Consultant to assist Renasant Bank in installing and implementing the ETL engine with Docker containers in a Linux Red Enterprise environment.
Responsibilities
• Implemented and configured Docker containers to run with non-root privilege in the Red Hat Enterprise environment., enhancing system security and performance.
• Engineered automated cron job schedule for critical Linux system updates and reducing manual intervention.
• Enhanced security protocols by port security, firewall, and FIS encryption ensuring system meet SOX compliance requirements.
Successes
• Successfully implemented and integrated DNS capability from Red Hat to Windows Server 2019 using Samba.
• Strengthen enterprise security posture by implementing multi-layered protections including port security firewall, FIPS encryption, and utilizing Security Content Automation Protocols to pass SOX compliance.
Motion Industries
Jun 2019 – Apr 2023
Birimgingham, Alabama
Application Administrator
Orchestrated application lifecycle management through strategic infrastructure updates and optimized documentation processes, resulting in seamless operations and enhanced system efficiency.
Responsibilities
• Administered and maintained Qlik Sens Enterprise application, ensuring optimal server performance and uptime through monitoring, and resolving issues.
• Developed robust PowerShell scripts to backup processes and system monitoring, reducing manual workload by 40% and improving operational reliability.
• Managed and orchestrated software license renewals and upgrades planning for Qlik Sense Enterprise applications across the organization.
• Created custom dashboards and reports that transformed complex data into actionable insights for executive decision making.
Successes
• Spearheaded expansion of Qlik Sense ERP application, from 20 to 500 users across three countries, achieving 110% growth through user adoption strategies.
• Ensure 99 application server uptime through diligent monitoring and prompt resolution of issues.
• Pioneer Single Sign-On implementation in Linux environment using LDAP, eliminating manual account creation and reducing overhead by 60%.
Fidelity Information System
Feb 2013 – Apr 2019
Hoover, AL
Application Analyst
Provided detail data analysis to support FIS’s client on CRM, target campaigns, and customized promotions. Executed PostgreSQL database queries to perform market analysis for customers. Complied client’s business requirements with data analytics to provide actionable results.
Responsibilities
• Delivered comprehensive technical support for enterprise CRM systems, including troubleshooting, and assisting with targeted campaign optimization.
• Executed PostgreSQL to perform data analysis to extract actionable business intelligence for client campaign.
• Developed and validated test cases against the requirements, implementing a severity-based defect system to optimize resolution workflow.
Successes
• Generated $3,000 in additional revenue by creating custom reports SQL reports highlighting high value banking products and services.
• Elevated client engagement metrics through implementation of data-driven CRM strategies