Michel Obeid, IT and Management Information systems

Experience

Saint Gobain EMME

May 2022 – Present

Beirut

SAP application specialist

Face to face and remotely training via Teams application Resolving incidents and tickets for end users Managing projects, documentation and informing clients of the process of the projects. Technical support for end users in 11 countries and more than 30 sister companies of Saint Gobain.

UTC SINNO

Jun 2016 – Present

Beirut

IT manager & SAP B1 administrator

Head of IT department at United Timber Corporation UTC-SINNO Administrator of SAP business one application: Database administrator, ERP trainer, Developing and creating SQL queries, Crystal reports, backups, training, supervising and helping all end users with troubleshooting Reporting directly to the general manager Server room administrator: Responsible of hardware and network, webcams, IP telephony, virtual machines ( Hyper V ), VMware active directory, Veeam backup, Sophos firewall.

SGBL BANK head office

Oct 2010 – May 2016

Beirut

Production agent

Operations department at Société Générale de Banque au Liban head office (SGBL) responsible for the end of day of the main branch and all other branches in Lebanon: Backups before and after treatment Launch of daily, weekly and end of month treatments Control the functioning of the programs Controlling money laundry programs Commissioning of new programs (installing on live machine) Administrator on multiple servers related to the main server Ensure the proper functioning of the servers under the way of logs Resolve of errors by creating CL correction Control the capacity, ability and performance of the servers Ensure the processing of the credit cards Trained, supervised, and evaluated 4 employees to hold this job for the related branches in Cyprus

Education

AUL

Bachelor, Management information systems

Michel Obeid

IT and Management Information systems

Languages