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Michelle Ho

Key Account Manager - Sales

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Intro
Johannesburg, South Africa
Joined May 21, 2021

Skills

About
I am a highly personable Key Account and Business Development Manager with sound customer facing competencies and have a talent for identifying customer needs and presenting appropriate company product and service offerings. I have the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. I have expertise in resolving escalated customer service issues and work closely with various teams within an organization to implement new product and service offerings and resolve business issues. I possess certifications in Management Development, Marketing Management, Microsoft Solution Selling, Customer Relationship Management Selling and Enterprise Resource Planning Selling as well as Prosci Change Management certification. I am a professional, honest, motivated person that is continuously committed to delivering the best. I understand and apply new concepts easily and am a natural achiever who thrives on new challenges. My results driven nature assists to manage a number of different projects
Experience
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Unemployed
Dec 2019 – May 2021
Johannesburg
Marketing, Account Management, Business Development
I am a highly personable Key Account and Business Development Manager with sound customer facing competencies and have a talent for identifying customer needs and presenting appropriate company product and service offerings. I have the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. I have expertise in resolving escalated customer service issues and work closely with various teams within an organization to implement new product and service offerings and resolve business issues. I possess certifications in Management Development, Marketing Management, Microsoft Solution Selling, Customer Relationship Management Selling and Enterprise Resource Planning Selling as well as Prosci Change Management certification. I am a professional, honest, motivated person that is continuously committed to delivering the best. I understand and apply new concepts easily and am a natural achiever who thrives on new challenges. My results driven nature assists to manage a number of different projects.