Results-driven and charismatic office administrator with a contagious enthusiasm for delivering exceptional service and driving business success.With a strong passion for people and a relentless drive for excellence, I am highly dedicated to making a positive impact in every organization I am in. Being versatile, adaptable, and exceptional communication skills enable me to thrive in fast-paced environments, build strong relationships with colleagues and clients, and consistently deliver high-quality results
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Experience
BAKER TILLY CENTRAL AFRICA
Jan 2022 – Present
Harare, ZWE
OFFICE ADMINISTRATOR/ MANAGER
• Providing administrative support to the office by managing daily operations, including supervising other administrative staff, Office upkeep & maintenance checks daily.
• Maintaining office supplies, equipment, and facilities and ensuring a safe and efficient working environment.
• Coordinating and organizing office events, meetings, and conferences.
• Developing and implementing office policies and procedures ensuring a 100% compliance.
• Managing budgets, accounts payable, and accounts receivable..
• Supervising and training other administrative staff members with a 90% success rate.
• Coordinating travel arrangements, itineraries, and expense reports for employees.
• Providing technical support for office software applications and hardware.
• Ensuring compliance with company policies, procedures, and regulatory requirements.
• Identifying areas for process improvement and implementing changes to increase efficiency.
BAKER TILLY CENTRAL AFRICA
Feb 2018 – Dec 2021
Harare, ZWE
RECEPTIONIST
• Greeting and welcoming visitors & clients in a professional and friendly manner.
• Answering and directing phone calls, taking messages, and transferring calls to the appropriate
personnel.
• Handling correspondence, mail, and packages, including sorting, filing, and distributing them to
the appropriate personnel.
• Maintaining a tidy and organized reception area, including the front desk and surrounding areas.
• Providing general administrative support to the office, including data entry, filing, and
photocopying.
• Managing the appointment schedule and booking meetings with clients or patients.
• Providing information and assistance to clients or patients, such as answering questions about office policies and procedures.
• Performing other administrative tasks as needed to support the smooth operation of the office.
BAKER TILLY CENTRAL AFRICA
Mar 2017 – Jan 2018
Harare, ZWE
SECRETARIAL ASSISTANT
• Providing admirative support to executives, managers and teams by performing tasks such as calendar management, scheduling appointments, and arranging travel.
• Handling and responding to phone calls, emails, and correspondence on behalf of the supervisor or team.
• Preparing and editing documents, reports and presentations using software applications such as Microsoft office.
• Maintaining accurate and organized records and files, both physical and digital.
• Performing tasks such as scanning, photocopying and emailing documents.
• Maintaining confidentiality and discretion in handling sensitive information.
• Coordinating meetings, events and projects by preparing agendas, taking minutes and
distributing materials.