Michelle Clarisse Palacios

Virtual Assistant

Message

Intro

Calbayog City, Philippines

Studied Information Technology at Negros Oriental State University

Joined June 29, 2025

Skills

Languages

English

Advanced

About

I spent four years of my professional life helping clients find their visual identities and bring them to light in the best way possible. I have worked with several facilities providing administrative support and other business services for busy clients who want to focus more on their core priorities. I'm passionate about learning and always open to exploring new areas beyond virtual assistance that align with my skills and curiosity.

Experience

Class Action Refund Center

Apr 2025 – Jun 2025

Remote

Admin Assistant

Provided administrative support through data entry, filing, and general office tasks. Conducted research on claim eligibility, gathered necessary documentation, and monitored designated websites daily for updates and deadlines.

Hashim Hashim

Jul 2024 – Apr 2025

Remote

Social Media Manager – LinkedIn

Monitor posts and comments regularly Engage with followers and grow the community

ClearMD

Oct 2020 – Mar 2025

Remote

Medical Data Entry Specialist

Entered patient information from PDF files into the (EHR) system Migrated patient data into the EHR system

Department of Education Division of Bais City

Oct 2020 – Oct 2024

Bais City, Negros Oriental

Special Science Teacher I

Served as a DOST scholar returnee by teaching senior high school students. Acted as Grade 11 class adviser, maintained classroom discipline, ensured a safe learning environment, and supported school operations through additional tasks assigned by the school head.

Qualfon Philippines, Inc.

Mar 2019 – Oct 2020

Dumaguete City Negros Oriental Philippines

Customer Service Representative

Managed calls for patients and providers, resolving inquiries and issues. Scheduled and confirmed appointments, optimizing calendar management. Coordinated with patients and staff via email for clear communication. Handled clerical tasks like data entry, filing, and maintaining records.

Education

Negros Oriental State University

Jun 2014 – Mar 2019

Bachelor of Science in Information Technology, Information Technology