I am a self-motivated person who always rises to be one of the best in a company. Work well under pressure. I learn fast. I am a high energetic person. My administration is flawless and is up to date at all times. I am a punctual person. I can take control of a problematic satiation without losing focus. I am always eager to learn and expand my knowledge
Experience
Bytestream
Aug 2022 – Oct 2022
Sunninghill
Assistance Call Centre Manager
New Call Centre started from brand new, implemented all administration reports and documents, trained new agents, coach agents that needed assistance, open call center by being assistance call Centre manager. Also went on the dialer myself to make sure targets was met.
Skills: Administration · Employee Training · assistance call center manager · call center agent · Report Writing · KPI Reporting · KPI Implementation · Team Motivation
