Results-driven Senior Customer Support Specialist and translator with a strong foundation in enterprise software as a service (SaaS) and 9+ years of experience delivering exceptional customer satisfaction, fostering client relationships, and driving revenue growth. Proven expertise in data analysis, strategic
guidance, and cross-functional collaboration. Native of Portuguese and fluent in English, with the ability to navigate international markets. With a track record of dedication, adaptability, and a proactive mindset, I am excited to bring my energy and commitment to a dynamic role where I can make a meaningful
impact. Ready to embark on this exciting chapter with an open heart and a determination to excel.