With a proven track record at T-Mobile and Family First Life, my expertise lies in engaging clients and driving sales through outstanding customer service and rapport building. My dedication to perfecting negotiation skills has been a cornerstone of my approach, ensuring each interaction is tailored to individual customer needs.
The commitment to ethical sales practices and continuous improvement informs my professional mission. At Family First Life, my role is a blend of underwriting finesse and telesales acumen, allowing me to navigate complex customer scenarios with ease and professionalism. Connecting with clients and fostering lasting relationships remain at the heart of my daily endeavors.
Experience
Family first life
Apr 2022 – Present
Miami
Life insurance broker
Telesales
Underwriting
Customer service
Finance
Client rapport
Negotiation
Sales
T-Mobile
Sep 2019 – Present
Miami
Mobile Expert
- Retail sales
- Building business relationships
- Customer service
- Negotiation skills
- Rapport building
- Meet metric goals
Accomplishments
- Q4 2021 and Q1 2023 winners circle winner
- Constant top performer
- Top 20% of salesmen in the company
Cici’s Pizza
Jun 2014 – Mar 2019
Miami
Manager
- Delegate team
- Control labor and food cost
- Customer service
- Cash handling
- Marketing
- Building business relationships with local business, churches, and schools to bring in revenue
Accomplishment
- Store became the standard store to train all managers from Florida for the company
- Leading store in sales 2018