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Mihle Mcoseli

Customer Service Rep

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Intro
Cape Town, South Africa
Joined May 26, 2024

Skills

About
I am a motivated and enthusiastic individual looking to launch a career in customer support. Eager to utilize strong communication skills and dedication to provide excellent support to customers while contributing to the success of the organization.
Experience
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Small Projects Foundation
Jun 2022 – Jul 2023
Counsellor
o Delivered individual and group counselling services to students, focusing on their academic, social, and personal development to promote student success and wellbeing. o Engaged in collaborative efforts with educational staff and parents to address student needs and implement timely interventions. o Conducted workshops and presentations on key youth issues. o Provided crisis intervention and support for student in distress, while upholding strict confidentiality and adherence to ethical record-keeping practices.