A young man looking to find more freedom with an at home work experience.
Experience
GameStop
Jun 2024 – Aug 2024
Aventura, Florida
Sales Associate
• Being the primary employee for interacting with customers and establishing their needs.
• Training and managing of other employees, taking on managerial duties due to experience in such matters.
• Handling of large amounts of customer data for shipping, organizational and service purposes.
Best Buy
May 2023 – Dec 2023
Aventura, Florida
Sales Associate
• Being the primary employee for interacting with customers and establishing their needs.
• Transferring customers to what employees would best serve their needs, getting them in contact with customer support or resolving their issues personally via contacting support teams and coordinating their efforts.
• Regular handling of high value items, ensuring the customer was able to make best use of the product that they selected.
• Enhancing customer experience with suggestions for addons to enhance their product such as sound improvements, additional peripherals and hardware support.
Petsmart
Jul 2022 – May 2023
Aventura Florida
Professional Dog Trainer
• Being the first point of contact for pet owners and their primary source of reliable, informed knowledge for what they need to do for their pets.
• Handling of animals of all varieties and being responsible for their health and safety, caring both for their needs and the safety of themselves as well as customers that interact with them.
• Education of customers as well as their respective dogs, teaching everything from safe handling to commands used in day to day life.
• Leading a classroom environment with several distractions, teaching a group to work in spite of these issues and through challenges that may come up.
• Education of coworkers in several aspects of my own responsibilities such as helping to train new employees or ensuring that correct information is distributed through the staff.