Bachelor's degree in Greek Philology at the University of Belgrade and Athens. Teaching and translating experience. Tour guide in Greece. In love with languages, writing and traveling. Have my own travel blog about Greece.
Experience
Fortrade ltd
Jan 2021 – Present
Belgrade
Account Manager
Communication on a daily basis with our clients to update them about the current situation on global financial
markets
Giving education about trading online and full time support via phone or email
Educating and assisting while using online trading platform
Trogadas Travel Agency
May 2017 – Oct 2020
Greece
Tour Leader/Guide
Tour Leader/ Local representative for Serbian Tourists on Evia Island
Incoming tourism Manager
Welcoming and supporting tourists during their stay on the island
Selling excursions, boat tickets
Booking hotels and apartments
Office work
Responding on telephone and e-mail in order to book an appointment or solve some problem
Guide excursions to Athens, Egina, Skiathos, Skopelos, Alonissos Island and local tours on Evia
Recruiting representatives and educating for company's needs
Social media administrator
Content writer for the agency's website
Hotel City Savoy
Oct 2019 – Mar 2020
Belgrade
Front desk Receptionist
welcome and greet guests
answer and direct incoming calls
inform guests of hotel rates and services
make and confirm reservations for guests
register and check guests in
verify guest's payment method
verify and imprint credit cards for authorization
issue room keys and direct guests to their rooms
receive and transmit messages for guests
retrieve mail, packages and documents such as faxes for guests
provide accurate information about local attractions and services
liaise with necessary staff including housekeeping and maintenance to address any problems or complaints
made by guests
complete and maintain any incident reports, daily activity reports or other reports requested by management
close guest accounts and check guests out
process accurate payment of guest accounts
inform housekeeping when rooms have been vacated and are ready for cleaning
Cambridge academy
Jan 2015 – Jan 2018
Belgrade
English language teacher
Teaching a preschool children
Organizing classes and material for every class
Taking care of monthly payments for the classes
Teaching adults in a Head office ( from beginning to intermediate level )