I can be good for this role because I'll be able to responding to customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers use specific features. Analyzing and reporting product malfunctions
Experience
Mango
Jul 2022 – Sep 2022
Prague
Manager Assistant
Training of new employees.
Dealing with costumers.
Managing the sales.
Managing on aesthetics work in the store.
Team help.
Customer service
KFC
Apr 2022 – Jun 2022
Prague
Services
Preparing and cooking of KFC products
Serving customers at the counter
Looking after customers’ needs in the dining area
Keeping all areas and equipment clean and tidy
DH Official
Jan 2021 – Aug 2021
Lahore
Brand Manager
Developed a brand strategy.
Promoting brand growth and expansion.
Implementing brand plans.
Customer service
Careaze
Nov 2019 – Dec 2020
Lahore, Pakistan
Social Media Executive
Overseas company’s social media account management.
Develop engaging, creative, innovation content for regularly schedule post.
Manages social media team members.
Audit and analysis social media presence.
Monitor and develop reports on competitor activity with social media.
