Minahil Bukhari

Message

Intro

Lahore, Pakistan

Digital Marketing Lead at Exo grow

Customer Support at System Limited

Studied at Punjab University

Joined October 9, 2022

Skills

About

I would be a tremendous contribution to your company because I am a highly motivated individual with excellent customer service abilities and expertise. I have always gone above and beyond for consumers in my past customer service positions. I'm sure I can give your customers top-notch service because I naturally know how to forge connections and handle issues. I have the organizational knowledge and expertise required for this position thanks to my prior "Customer Service Representative" position. Also, I was able to win "Employee of the Month" at my prior employment, demonstrating my ability to manage clients. I wish to increase my professional development and help the company succeed by joining your team. Long-term, I view myself as a good fit, and I'm ready to put my abilities to work for the organization to meet its customer service objectives. My resume is attached, if that's okay. I'm able to get to work right away. I appreciate you taking the time to read this. I'm hoping to hear from you shortly.

Experience

Exo grow

Aug 2022 – Present

Digital Marketing Lead

Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition. Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.

System Limited

Nov 2021 – Present

Customer Support

Non -voice: Responds to customers emails and chats With in 3 months moved to voice : Handling customers on calls answering there calls solving their queries and generating sales. Trained many newbies I have trained many newbies gives them product knowledge and guide them how to answer customers.

Ovex

May 2022 – Aug 2022

Digital Marketing Executive

Build, plan and implement the overall digital marketing strategy. Manage the strategy. Manage and train the rest of the team. Stay up to date with the latest technology and best practices. Manage all digital marketing channels. Measure ROI and KPIs.

Abacus

Oct 2020 – Oct 2021

Customer Support Executive

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.

Education

Punjab University

Jul 2020 – Oct 2022

Bachelors of Arts