EBUBE MIRACLE NWAETO, The Ultimate People Helper, Cold Calling Pro, & Storytelling Genius

About

I love helping people! Whether it's answering questions, fixing problems, or making sure someone has a great experience, I always do my best. I listen carefully, understand what they need, and find the best way to help. Talking to people and selling things is super exciting for me! I know how to make customers feel good about your products/service, explain why it’s great, and help them make the right choice. I build trust, share cool product info, and close deals—all while making sure they’re happy. I’m also really good at creating fun and interesting content! Whether it’s writing, making social media posts, or coming up with cool and innovative marketing ideas, I know how to grab people’s attention and share messages that matter. I’m a great talker, a fast learner, and a hard worker. I can adapt to anything, and I always pay attention to the little details to make sure my work is top-notch. No matter what I do, I bring energy, creativity, and a can-do attitude!

Experience

BlackStone Recruiting

Sep 2024 – Present

Remote

Social Media Admin / Recruiter

At Blackstone Recruiting, I worked as a freelance recruiter where I helped find and connect with people for job opportunities. I made calls and sent messages to potential candidates, shared job details, and guided them through the application process. My goal was to make sure candidates had a great experience while applying for jobs, and I helped hire 50 people during my time there. I also worked as a social media manager, where I created posts, shared job openings, and engaged with people on social media. I helped the company grow its online presence by keeping content fresh, fun, and informative. Overall, my job was all about finding the right people for the right roles and getting the word out about great opportunities in a fun and easy way!

Plain Assist

Jan 2024 – Present

Remote

E-commerce / Real Estate Virtual Assistant

As an eCommerce and Real Estate Virtual Assistant, I help businesses run smoothly by managing online stores and real estate tasks. For eCommerce, I take care of updating product listings, processing orders, responding to customer inquiries, and making sure the website runs well. I also help with inventory management and keeping track of sales. In real estate, I assist by scheduling appointments, organizing documents, and managing listings. I help agents keep track of leads, follow up with potential clients, and ensure everything is on track for property deals. My role is to make things easier for business owners by handling tasks so they can focus on growing their businesses!

Referrizer

Mar 2023 – Present

Remote

Cold Caller / Appointment Setter

At Referrizer, I spend my day calling 300+ businesses to tell them about a great way to get more customers. My job is to book 3 meetings every day for the sales team by talking to business owners, getting them interested, and setting up a time for them to learn more. Sometimes, people are busy or say no, but I know how to keep the conversation fun and helpful so they listen! I explain things in a simple way, answer questions, and make sure they see why this can help their business. If someone isn’t interested, I don’t give up, I keep moving to the next call because every "no" brings me closer to a "yes!" My goal is to help the team get more sales and grow the company while making sure business owners feel heard and excited.

Consumer Opportunity

Feb 2023 – Present

Remote

Production Agent / Telemarketer

I talk to lots of potential customers daily and make 300–500 calls every day at Consumer Opportunity, helping people sign up to view home listings in their area. My main job is to call and talk to potential homebuyers, explain their options, and guide them through the sign-up process. On average, I successfully sign up 5 - 10 people per shift, contributing directly to our sales pipeline. In other words, my job is to call them and help them sign up to see homes they might want to buy. I make hundreds of calls daily and get lots of people interested in checking out home listings. If a caller has questions or concerns, I make sure to provide nice & clear answers and assist them in making informed decisions. If there's a tricky problem or complex issue, I escalate it to the right team to ensure a smooth experience. I also track common questions and feedback, sharing insights with my team to improve our approach and customer satisfaction. By keeping my conversations engaging and informative, I help turn leads into opportunities, ensuring that more people connect with the right home listings. My work not only helps potential buyers but also supports the company’s overall sales goals. At the end of the day, my goal is simple: help as many people as possible find homes they love while keeping things friendly and smooth.

Auqli

Mar 2022 – Present

Hybrid

Customer Support Specialist

At Auqli, I helped customers every day by answering their questions and fixing their problems. I talked to 50–100 people daily through calls, emails, and chats, making sure they got the help they needed and that the issue doesn't escalate to the manager. I upselled and cross-selled too. If something wasn’t working, I explained how to fix it step by step. If it was a bigger problem, I sent it to the right team. I also listened to what customers liked and didn’t like, sharing their feedback to help make things better. I made sure every customer felt heard, happy, and supported. My job was to keep things smooth and easy so they kept using Auqli services and loved it!

Mouka Foams

Jan 2021 – Present

Onsite

Customer Service Representative

At Mouka Foams, I worked as a customer service & sales representative, helping customers with their foam product needs. My day was filled with answering 80 - 100 calls and messages from customers asking about our products, placing orders, or needing assistance with delivery. I made sure to guide customers through the ordering process, answer questions about the different types of foam, and provide solutions to any issues they had. If a customer was having trouble with an order, I quickly worked to resolve it, whether that meant tracking down a delivery or solving a product issue. I also helped customers with returns and exchanges, always keeping a friendly attitude and making sure they were satisfied. I recorded feedback and passed it along to the team, so we could keep improving our products and service. My job was all about making sure every customer felt happy and taken care of while keeping things smooth and efficient. By doing this, I helped build trust and loyalty with customers, which helped Mouka Foams trusted distributor grow!

Education

University of Lagos

Sep 2017 – Jul 2021

Bachelor's Degree, Communications

EBUBE MIRACLE NWAETO

The Ultimate People Helper, Cold Calling Pro, & Storytelling Genius

Skills

Languages