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Miriam Asuga

Sales Executive

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Intro
Nairobi, Kenya
MSME Direct Sales Representative at KCB Bank
Studied Finance at MULTIMEDIA UNIVERSITY
Banking
Joined May 9, 2024

Skills

Languages

English
-
Fluent
About
I hold a Bachelor’s degree in BCOM-Finance from Multimedia University Of Kenya.I am excited by the prospect of using this knowledge I have acquired in the Accounting and Finance courses which will enable me to be a valuable addition to your organization. This position is an opportunity to make best use of my professional knowledge and still a learning experience. My current working experience at KCB Bank Limited as a Direct Sales Representative, Agency recruitment ,has enabled me acquire relevant skills in sales such as supporting and maintaining an excellent work environment to achieve demanding targets, delivering first rate customer service, building excellent relationships with customer-partners and opinion leaders in catchment area, assisting in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities, assisting in marketing activities, assisting in lead generation, carry out customer education and maintain relationships, assisting in renegotiating payment schedules among others. My personal attributes include but are not limited to: tenacity in the pursuit of goals; good administrative and management skills ; good problem solving skills; good planning and organizing skills; adherence to deadlines; eye for detail, ability to work under pressure handling many challenges, fast learner and a team player, with a strong desire to learn and grow professionally. I uphold professionalism and I am a person of high integrity. Having realized limitations of the page, I would welcome the opportunity for a personal interview to better discuss my qualifications and the value I can bring in your organization.
Experience
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KCB Bank
May 2021 – Present
Nairobi
MSME Direct Sales Representative
My key responsibilities are: Assist in lead generation Deliver exceptional branch business growth and profitability through SME customers. Provide excellent customer service. Do door to door sales marketing. Observe compliance and control requirements, keeping high level of bank standards. Plan and coordinate any marketing approaches for new business and actively develop existing relationship. Continuously monitor own performance against targets agreed on a daily basis for new and existing clients. Drive business targets through strict TAT observance and high level service delivery standards.
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GT Bank Kenya
Jan 2021 – May 2021
Nairobi,kenya
Direct Sales Agent
My key responsibilities were: Growing the Bank’s customer base. Creating awareness of the Bank’s products and services. Assisting in the development and execution of sales and marketing strategies. Identifying opportunities to increase sales in the department. Selling investment products and loans Provide excellent customer service. Participate in product campaigns to ensure product information is readily available to customers. Conduct door-to-door direct selling Seek customer feedback on bank products. Provide regular sales reports
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Cooperative Bank Of Kenya
Jan 2020 – Jul 2020
Nairobi,Kenya
Sales Executive
My key responsibilities were: Marketing all Bank products to prospective clients. Carrying out market research and provide customer feedback to our head office team for the development of new products and enhancement of existing ones to suite the various market segments. Delivering world class customer experience by ensuring quality service delivery for customers within the Bank’s Service Level Agreements. Achieving the set growth targets in terms of numbers and values through pro-actively identifying cross-selling opportunities from existing customers. Participating in product campaigns to ensure product information is readily available to customers.
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4G Capital Limited
Aug 2017 – Mar 2018
Nairobi,Kenya
Collection Officer
My Key responsibilities were: Assist in lead generation Work in pairs with Loans Officers and Collections Officers Support and maintain an excellent work environment to achieve demanding targets Deliver first rate customer service Build excellent relationships with customer-partners and opinion leaders in catchment area Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities Assist in marketing activities
Education
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MULTIMEDIA UNIVERSITY
Sep 2013 – Nov 2017
Bachelor Of Commerce-Finance, Finance