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Moayad Zahralddin

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Intro
Vancouver, United States
Studied History at George Washington University
Joined June 2, 2024

Skills

Languages

Spanish
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Intermediate
English
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Native or Bilingual
About
A results-driven, adaptable leader and team player is an invaluable asset to any company. As a proven executive manager with the knowledge and drive necessary to help your company achieve its goals, I invite you to review the enclosed resume and consider me for this role. Over 25 years of experience delivering association management services to key clients in the non-profit industry have equipped me with skills in business, financial, and operational management that I believe will allow me to be a great fit for this role. In my current position as Vice President at STAT Marketing, I have trained and led my team to meet a wide range of business needs for client organizations across the country. I am confident they will prove invaluable to you as well. Some of the key strengths I can bring to your group include: -Growing business through innovative marketing management, including collateral production, event planning, and web and social media marketing. -Driving organizational development via the development and implementation of effective management policies, partnerships, recruitment/retention, and operational best practices. -Promoting fiscal responsibility and cost control through accountable and compliant financial processes, from budget planning through payroll, payments, and account reconciliation. -Polished communication and presentation skills; adept at working collaboratively with staff at all levels, from hourly employees to C-level executives and Board members. My contributions have repeatedly led to stronger business, financial, and operational performance for my employers and clients. I am confident my skills will positively impact your company as well.
Experience
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STAT Marketing, Inc
Apr 2003 – Dec 2023
Fairfax, VA
Vice President
Positioned multiple non-profit client organizations for success by orchestrating the delivery of full- scope association management services. Advised Boards of Directors and Executive Directors on creating and implementing effective management policy and steered delivery of strategies, plans, and hands-on operational support for budgeting and financial management, marketing, recruitment, memberships (up to 20K+ members), certification programs, event planning, vendor management, Board elections, and committee meetings. • Managed company staff, technology, and costs while concurrently serving as a business consultant, program manager, executive liaison, and client advocate; kept daily operations running efficiently while ensuring client needs were met on schedule and with superior results. • As a key member of the company’s executive leadership team, trained and supervised 15 staff members and 3rd-party contractors, controlled finances (payroll, payments, and reconciliations), and managed the authorized use of company IT and infrastructure. • Led office move to a new location with minimal business disruption, drove migration to a new VoIP platform, and digitized all internal processes; streamlined and significantly improved timeliness, efficiency, and results of work efforts across the board. • Expanded service capabilities; established a new Conference Registration Department, and successfully implemented these new services for multiple clients. • Powerfully represented client interests as a representative and advocate during negotiations and meetings with other professional / industry organizations. • Supervised production of a host of printed products and marketing collateral for clients, and cut costs by driving the transfer of printed materials to electronic formats. • Strengthened clients’ web presence; designed new websites that boosted traffic, and steered the development of social media programs that enabled clients to engage directly with communities.
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Smith, Bucklin and Associates
Jan 2000 – Mar 2003
Washington, DC
Senior Program Coordinator
Drove delivery of association management services for a national healthcare association, supporting key clients for one of the country’s leading association management companies. Worked collaboratively with client’s executive leadership, and provided hands-on service for policy development, financial control, marketing production, promotional events, recruitment, membership management, and industry representation. • Increased corporate membership and sponsorship activities by 100%. • Coordinated testing program for healthcare managers seeking certifications and licensing. • Shaped policies and practices via participation in the company’s Corporate Training Initiative Programs and as a Best Practices Advisory Board member.
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Bostrom Corporation
Sep 1998 – Dec 1999
Washington, DC
Administrative Director
Steered the provision of association management services to 12 client companies. Managed membership programs, spearheaded the production of international journals, advised and assisted staff in planning events and marketing initiatives, and communicated with Boards of Directors to identify and capitalize on opportunities for improving corporate performance and results. • Promoted business growth for clients by administering membership drives, retention programs, and subscriber databases (9,000+ subscribers). • Contributed to the development and rollout of a new online certification program, along with a testing program for a professional licensing/certification program of 5,000+ members.
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George Washington University
Apr 1995 – Aug 1998
Washington, DC
Operations Supervisor-Residence Halls
Coordinated the completion of maintenance requirements for the entire University residence hall system. • Established and maintained a central filing system for repair and improvement requests. • Evaluated responses to facility and security emergencies. • Met weekly with Resident Directors and Facility Supervisors to address maintenance concerns. • Supervised forty employees in the refurbishment of all University residence halls. • Adjusted and regulated program budget and compilation and dispersion of payroll. • Created and implemented departmental policy. • Supervised all office moves and furniture installations within the department.
Education
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George Washington University
Sep 1992 – May 1998
BA, History