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Mohamed Abdallah

Customer Service Representative

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Intro
Alexandria, Egypt
Joined July 27, 2025

Skills

Languages

Arabic
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Native or Bilingual
English
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Fluent
Spanish
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Basic
About
I am a dedicated and detail-oriented professional with 4 years of experience in customer service, where I developed strong communication, problem-solving, and multitasking skills. I’m passionate about helping people and thrive in roles where I can create a positive experience for clients. I’m also interested in data entry and administrative tasks, as I have a keen eye for accuracy and efficiency. My strengths include patience, adaptability, and a strong commitment to delivering high-quality work under pressure.
Experience
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Octopus Global Trading Company
Jan 2018 – Jan 2021
Alexandria, Egypt
Assisstant Manager
Handled in-line customers in a polite, courteous, and efficient manner Improved customer satisfaction and loyalty by creating a survey for in-store customers Ensured all customers were greeted with a warm, friendly smile Interpreting for foreign clients and staff Schedule appointments and organize timetables Oversee staff and their daily tasks.