I am a dedicated and detail-oriented professional with 4 years of experience in customer service, where I developed strong communication, problem-solving, and multitasking skills. I’m passionate about helping people and thrive in roles where I can create a positive experience for clients. I’m also interested in data entry and administrative tasks, as I have a keen eye for accuracy and efficiency. My strengths include patience, adaptability, and a strong commitment to delivering high-quality work under pressure.
Experience
Octopus Global Trading Company
Jan 2018 – Jan 2021
Alexandria, Egypt
Assisstant Manager
Handled in-line customers in a polite, courteous, and efficient manner
Improved customer satisfaction and loyalty by creating a survey for in-store customers
Ensured all customers were greeted with a warm, friendly smile
Interpreting for foreign clients and staff
Schedule appointments and organize timetables
Oversee staff and their daily tasks.