mohamed benali

Customer Service Agent

Message

Intro

Casablanca, Morocco

Studied Economics at Faculty of Juridical, Economic and Social Sciences

Joined July 8, 2025

Skills

Languages

English

Fluent

Arabic

Native or Bilingual

About

I’m a dedicated and detail-oriented professional with a strong interest in customer service and communication, i enjoy helping people, solving problems, and creating positive experiences, which is why I’m drawn to roles where I can directly support and engage with customers. My strengths include strong communication skills, patience, and the ability to stay calm under pressure. I’m quick to learn new systems and tools, and I’m always focused on delivering solutions that meet both the customer’s needs and the company’s goals. I take pride in being reliable, empathetic, and committed to continuous improvement in everything I do.

Experience

Decathlon

Oct 2023 – Apr 2024

Marina Business Casablanca

seller

Education

Faculty of Juridical, Economic and Social Sciences

Oct 2022 – Jul 2025

Bachelor of Business Administration, Economics