User's Cover Picture
User's avatar

Mohammad Naqvi

Public Relations Specialist

Message
Intro
Houston, United States
Studied Networking at Lone Star College
Joined April 7, 2025

Skills

Languages

English
-
Fluent
About
Dynamic customer support specialist with extensive experience in sales and service roles, delivering exceptional results in customer satisfaction and operational efficiency. Proven ability to navigate complex tasks while maintaining a keen focus on client needs and team collaboration. Skills include expertise in customer service, adept use of Microsoft Office, and strong problem-solving capabilities. A commitment to excellence in every interaction fosters lasting relationships and promotes organizational success. Looking to leverage a diverse skill set in a challenging customer support environment.
Experience
User avatar
Asurion
Feb 2024 – Jan 2025
Houston, TX
Sales Representative
Engaged as a Sales Representative at Asurion, the focus is on providing customers with comprehensive support and guidance regarding products and services. This role involves understanding customer needs and promoting solutions that align with their requirements. Strong communication and persuasive skills are essential to effectively convey the value of products, ensuring customer satisfaction and loyalty.
User avatar
Ohio Covid Relief Support
Aug 2021 – Jan 2025
Houston, TX (REMOTE)
Financial Support Specialist
Served as a Financial Support Specialist at Ohio Covid Relief Support, focusing on assisting individuals with financial inquiries and support during challenging times. This role involved assessing client needs and providing appropriate resources and guidance. A strong understanding of financial systems and empathetic communication were essential to effectively support clients.
User avatar
Foundever
Feb 2021 – Nov 2023
Houston, TX (REMOTE)
Billing Specialist
In the role of Billing Specialist at Foundever, responsibilities include managing billing processes and ensuring accuracy in invoicing. This position requires attention to detail and the ability to handle sensitive customer information securely. Collaboration with various departments is crucial to resolve billing discrepancies and enhance overall customer satisfaction.
Education
User avatar
Lone Star College
Aug 2017 – Jan 2025
Computer science , Networking