Mohammad Salim Hossain

Matica Fintec SpA

Mar 2018 – Present

Galliate, Novara

Technical Support Specialist

• Testing and validating new HW. • Developing tools SW for testing HW using C/C++, C#. • Verify FW command by developing test Tool. • Circuit Design and Validation. • Release of BOMs based on Product. • Coordinating to R&D to ensure Client support. • Testing/commissioning new Machine. • Supporting Product Manager to develop new Product depending Client requirements. • Supporting Sales team to provide technical support and ensure Client requirement. • Manage and monitor the Design and technical team and commissioning team to ensure timely delivery to customers. • Conducting Training for Partners and Operators. • Maintaining Client support system. (Ticketing System). • Monitoring Project Risk and Scope creep to identify potential Problems and proactively identifying solution to address them in advance. • Software Validation/Testing and Bug solution. • Technical Documentation.

Mohammad Salim Hossain

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