My name is mohd Javed Akhtar,I am from gorakhpur (india).I have done my post graduation and have a experience in customer service as a customer service representative.i have also done some computer courses like CCC (course in computer certificate) and tally.i have a good communication skills which helps me to work as a customer service representative for my organisation.i like to read books .thank you !
Experience
Jindalx
Jun 2019 – May 2021
Gurugram
Customer service representative
I was taking calls of customers and solving their queries according to their needs that was inbound calling process but we also have to make an outbound calls to customer for the complete resolution.overall this was customer centre process in which we have to fullfill our customer needs and for me the best part of this job is customer satisfaction.
Education
Deen Dayal gorakhpur university
Jan 2017 – Jun 2022
Master of arts , History, political science and sociology