Mohidin Thakkar

Customer Support Executive||Mechanical engineer

Message

Intro

Pune, India

Studied In mechanical engineering at Padre conceicao college of engineering

Studied Science at Smt parvatibai chowgule college of science and arts

Information Technology & Services

Joined June 27, 2022

Skills

Languages

English

Fluent

About

Hi, recruiters I am a customer support executive with about 1+ year experience in Digital marketing and customer Accusations and Handling clients by troubleshooting and resolving tickets for Big end MNCs

Experience

Connectwise

Jan 2022 – May 2022

Remote

L1 Technical Support engineer

Trained in company branded softwares to resolve tickets ,handle chats , troubleshoot, shdow session and handle customer query - resolution. Attain smoth flow by email assistant, calender driven events and customer satisfaction by being the face of the company. Was lead and trained by the industries best to have good technical skills ,ethics and industrial practices

Group futurista

Sep 2020 – Jun 2021

Work from home

Digital marketing and speaker Accusations

Responsible for acquiring leading panel members and onboard clients for cybersecurity and biometric system based cyber events. Helped achieve fluidity in on boarding, briefing and introduce promising clients to the management. Used social media platforms to drive potential crowds to said events and market the brand.

Education

Padre conceicao college of engineering

Jul 2016 – Apr 2020

Bachlors, In mechanical engineering

Smt parvatibai chowgule college of science and arts

Jun 2013 – May 2015

Higher secondary school , Science