Mollah Morshed

Professional Virtual Assistant

Message

Intro

Dhaka, Bangladesh

Studied AA (Not completed) at Valencia College USA

Studied HSC at Gov. Science College, Bangladesh

Studied SSC at Narinda Gov. School/Bangladesh

Retail

youtube.com/@simonmorsh3422

Joined February 5, 2023

Skills

Languages

English

Fluent

Bengali

Native or Bilingual

About

Cover Letter Dear Hiring Manager, I am writing to you regarding your opening for a customer service representative. I have been working as a packaging supervisor with Aziz Packaging Company for more than 6 years. I started out as a simple chat support agent with the company and worked my way up with it. I know how to handle agitated and distressed customers. I am used to working on multiple projects at a time, and I can offer new ideas to help your company grow. My relevant experience includes the following highlights: a. Making 60 plus calls a day to businesses and private clients to solicit sales and services. b. I am very good at finding new ways for sales and growth. c. I have a 95% customer satisfaction rating. d. I have worked with Chat software such as: Live Chat, Zendesk and Olark. e. I have worked with Nike, Reebok and Adidas while working with the Gift shop in USA. f. I have worked with 7-eleven while in USA. My experience in Customer Support Representative with Aziz Packaging has helped me improve my leadership skills, allowed me to gain business skills, and provided me with extensive knowledge of how to upsell services and goods to potential clients. If I have given a chance to work for your company, I can assure you that your company will grow, and I can prove you that I am an asset to your company. I can be reached via Whatsapp: 8801706003196 or email: simon5932001(at)hotmail.com, if you have any questions. Sincerely, Mollah Morshed PS: I am educated in the US and have US work experience. Proof will be provided if needed. My parents are US Citizens and they reside in Melbourne, Florida. Thanks.

Experience

7-eleven USA

Jan 2005 – Dec 2016

USA

Management

I worked for 7-Eleven for eleven long years. I started out as a customer support associate and worked my way up to a management position. It was nice working for 7-Eleven.

Cotton Tees Embroidery Factory

Jan 2003 – Dec 2005

Kissimmee, FL, USA

Management

I managed a 15K sq. ft. embroidery factory along with 10 employee payroll. Here, I had a chance to learn all aspects of embroidery and shipping. We did our own shipping.

Sports City USA

Jan 1992 – Dec 2002

Kissimmee, FL, USA

Management

I managed a 10K sq. ft. gift shop along with 15 employee payroll. Here, I had a chance to work with NIke, Reebok and Adidas.

Education

Valencia College USA

Jan 1992 – Dec 1994

AA, AA (Not completed)

Gov. Science College, Bangladesh

Jan 1989 – Dec 1990

Science, HSC

Narinda Gov. School/Bangladesh

Jan 1979 – Dec 1988

SSC, SSC