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MONIQUE Swaby

Customer service representative

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Intro
Mandeville, Jamaica
Subject matter expert at IntouchCX
Information Services
Joined February 20, 2023

Skills

Languages

English
-
Fluent
About
I am a Customer service representative with 8 years experience in sales, tech support etc.
Experience
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IntouchCX
Jun 2022 – Present
Jamaica
Subject matter expert
I provide support to agents, send emails, receive inbound and make outbound calls. Handle escalated customer inquiries and data entry