Hello! I am a dedicated and versatile professional with a fresh degree in Financial Management and a solid 5-year background in the dynamic customer service industry. My unique blend of financial acumen, customer-centric mindset, and creative skills makes me an asset for a wide range of projects. I excel in email management, possess expertise in virtual brands, and have a keen eye for video editing and creative content creation.
Key Skills:
- Financial Management: Proficient in financial analysis, budgeting, and strategic planning.
- Customer Service: Extensive experience in delivering exceptional customer experiences and managing inquiries.
- Email Management: Skilled in crafting engaging email campaigns and managing communications.
- Virtual Brands: Adept at creating and promoting virtual brand identities for enhanced market presence.
- Video Editing and Creative Content: Knowledgeable in video editing tools and techniques, with a knack for producing compelling and visually appealing content.
Experience
TaskUs
Feb 2023 – Present
Pampanga, Philippines
Virtual Brands Executive
TaskUs
Feb 2021 – Jan 2023
Pampanga, Philippines
Subject Matter Expert
Teletech
May 2021 – Jan 2022
Pampanga, Philippines
Customer Service Representative
McDonald's
Feb 2018 – Dec 2020
Manila, Philippines
Crew Trainer
Education
Polytechnic University of the Philippines
– Aug 2023
Bachelor of Science in Business Administration, Financial Management