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Montecillo Ivory Mae D.

Virtual Asisstant

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Intro
Mabalacat, Philippines
Virtual Brands Executive at TaskUs
Studied Financial Management at Polytechnic University of the Philippines
Financial Services
Joined August 14, 2023

Skills

Languages

English
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Native or Bilingual
Tagalog
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Native or Bilingual
About
Hello! I am a dedicated and versatile professional with a fresh degree in Financial Management and a solid 5-year background in the dynamic customer service industry. My unique blend of financial acumen, customer-centric mindset, and creative skills makes me an asset for a wide range of projects. I excel in email management, possess expertise in virtual brands, and have a keen eye for video editing and creative content creation. Key Skills: - Financial Management: Proficient in financial analysis, budgeting, and strategic planning. - Customer Service: Extensive experience in delivering exceptional customer experiences and managing inquiries. - Email Management: Skilled in crafting engaging email campaigns and managing communications. - Virtual Brands: Adept at creating and promoting virtual brand identities for enhanced market presence. - Video Editing and Creative Content: Knowledgeable in video editing tools and techniques, with a knack for producing compelling and visually appealing content.
Experience
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TaskUs
Feb 2023 – Present
Pampanga, Philippines
Virtual Brands Executive
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TaskUs
Feb 2021 – Jan 2023
Pampanga, Philippines
Subject Matter Expert
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Teletech
May 2021 – Jan 2022
Pampanga, Philippines
Customer Service Representative
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McDonald's
Feb 2018 – Dec 2020
Manila, Philippines
Crew Trainer
Education
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Polytechnic University of the Philippines
– Aug 2023
Bachelor of Science in Business Administration, Financial Management