Montecillo Ivory Mae D.

Virtual Asisstant

Message

Intro

Mabalacat, Philippines

Virtual Brands Executive at TaskUs

Studied Financial Management at Polytechnic University of the Philippines

Financial Services

Joined August 14, 2023

Skills

Languages

English

Native or Bilingual

Tagalog

Native or Bilingual

About

Hello! I am a dedicated and versatile professional with a fresh degree in Financial Management and a solid 5-year background in the dynamic customer service industry. My unique blend of financial acumen, customer-centric mindset, and creative skills makes me an asset for a wide range of projects. I excel in email management, possess expertise in virtual brands, and have a keen eye for video editing and creative content creation. Key Skills: - Financial Management: Proficient in financial analysis, budgeting, and strategic planning. - Customer Service: Extensive experience in delivering exceptional customer experiences and managing inquiries. - Email Management: Skilled in crafting engaging email campaigns and managing communications. - Virtual Brands: Adept at creating and promoting virtual brand identities for enhanced market presence. - Video Editing and Creative Content: Knowledgeable in video editing tools and techniques, with a knack for producing compelling and visually appealing content.

Experience

TaskUs

Feb 2023 – Present

Pampanga, Philippines

Virtual Brands Executive

TaskUs

Feb 2021 – Jan 2023

Pampanga, Philippines

Subject Matter Expert

Teletech

May 2021 – Jan 2022

Pampanga, Philippines

Customer Service Representative

McDonald's

Feb 2018 – Dec 2020

Manila, Philippines

Crew Trainer

Education

Polytechnic University of the Philippines

– Aug 2023

Bachelor of Science in Business Administration, Financial Management