User's Cover Picture
User's avatar

Morgan Wambulwa

Analyst

Message
Intro
Toronto, Canada
Joined May 25, 2025

Skills

Languages

English
-
Native or Bilingual
About
I am a motivated and detail-oriented customer service professional with a background in client support and administrative coordination. I take pride in creating positive experiences for clients through clear communication, problem-solving and a commitment to excellence. I am interested in remote opportunities that allow me to support teams in delivering efficient, people-centered service. My strengths include time management, record keeping and the ability to adapt quickly in fast-paced work environments.
Experience
User avatar
Jawabu Best Limited
Jan 2024 – Apr 2025
Nairobi
Client Service Officer
• Resolved client complaints promptly and effectively, ensuring high satisfaction rates. • Maintained detailed records of customer interactions for efficient follow-up and reporting. • Collaborated with cross-functional teams to address operational challenges and improve service delivery. • Provided knowledgeable service and support for all customer needs. • Developed strong relationships with clients, fostering trust and loyalty through consistent communication and support.