Rueben Moses, Virtual Legal Assistant

About

Versatile professional with experience in legal assistance, customer support, and virtual services, skilled at managing case files, supporting attorneys, and building strong client relationships. Known for a solution-oriented mindset, professionalism, and adaptability, I thrive in dynamic environments while delivering exceptional service and fostering trust.

Experience

Attorney Assistant

Jun 2024 – Dec 2025

United States

Bankruptcy Support Specialist

1. Drafted and filed over 15 bankruptcy petitions with the court monthly which were compliant with legal standards. 2. Collected, collated and maintained case files for over 200 clients and proactively followed up on missing documents to achieve 100% documentation completion. 3. Drafted and submitted motions and affidavits requested by the court and relevant trustees, thus directly contributing to favorable case outcomes. 4. Managed clients’ documents across various trustee portals. 5. Coordinated clients’ calendars for their 341 and Confirmation hearings thus improving client readiness and reducing scheduling conflicts. 6.Consistently supported clients with utmost care and professionalism, thus strengthening client trust and enhancing the firm’s reputation. Directly fostered the receipt of positive feedback which culminated in over 50% increase in the firm’s 5-star Google reviews.

Attorney Assistant

Feb 2024 – May 2024

United States

Intake Specialist

1. Delivered exceptional first-point-of-contact service by managing all incoming firm calls (over 50 calls weekly) with utmost professionalism. 2. Increased efficiency in case intake by screening and qualifying over 60 bankruptcy and family law leads per month. This resulted in a reduction of unqualified consultations by approximately 45%. 3. Boosted client conversion rates by following up on retainers sent out, which contributed to the 15–20% increase in new client signings recorded in the period. 4. Enhanced attorney and staff productivity by scheduling weekly client consultations and reducing scheduling conflicts. 5. Strengthened the success rates of cases by conducting discovery calls with 20–30 bankruptcy leads monthly and accurately assessing clients’ needs which improved firm fit.

Virtual Staffing

Mar 2022 – Jan 2024

United States

Personal Injury Legal Assistant

1. Drafted lawsuit responses using company-approved templates, ensuring consistency and adherence to legal standards. 2. Maintained precise and up-to-date case documentation in SmartAdvocate, enhancing accessibility and accuracy for attorneys and staff. 3. Supported trial readiness by coordinating witness statements, compiling exhibits, and preparing comprehensive legal binders for attorneys. 4. Built strong professional relationships by effectively communicating with attorneys, courts, and external stakeholders. 5. Filed legal documents across multiple jurisdictions using varied filing methods, ensuring compliance with procedural rules. 6. Streamlined case management by scheduling and tracking hearings, mediations, and depositions, resulting in improved case flow efficiency. 7. Delivered accurate analysis and interpretation of complex legal documents, strengthening case strategies and compliance.

Education

University of Benin, Nigeria.

Oct 2013 – Dec 2017

Bachelor of Social Science, Economics

General

Job Categories

Help & Support

General

Job Categories

Help & Support

Rueben Moses

Virtual Legal Assistant

Skills

Languages