A seasoned Business Development Representative with 17 years of experience in the sales industry. Expertise in sales, cold calling, and building client relationships, with a consistent record as a top performer. Strong background in customer service, enhancing the ability to drive revenue growth and ensure client satisfaction.
Experience
Hospice Alliance Network
Jan 2023 – Feb 2025
California
VA Telemarketer
Job Title: Virtual Assistant - Telemarketing Specialist
Job Summary: As a Telemarketing Specialist for Hospice Alliance Network, the primary focus was on outbound cold calling to potential clients, introducing them to healthcare services provided by partnered organizations. This role involved building rapport with leads, addressing their concerns, and effectively persuading them to consider and sign up for client healthcare services.
Key Responsibilities:
Conduct cold calls to leads, presenting and promoting healthcare services offered by clients.
Establish a connection and maintain a professional and empathetic tone during interactions.
Address objections, answer questions, and provide clear information tailored to potential clients' needs.
Meet or exceed daily, weekly, and monthly call and sign-up targets.
Update and maintain detailed records of calls and client interactions in the CRM system.
Collaborate with the team to refine scripts and enhance telemarketing strategies for better results.
