My skills are match and help the company to get the good satisfaction that our customers have.
Experience
TTEC Philippines
Dec 2021 – Feb 2025
Gateway Cubao, Quezon City
Team Leader
Giving support to my team members and providing words of encouragement and coaching at the same time. Non voice account by replying to frequent flyer members emails and doing outbound calls.
TTEC Philippines
Jun 2019 – Dec 2021
Commonwealth Quezon City
Customer Service Representative
Inbound and Outbound calls, receiving calls about concerns in their flights or updating profile of frequent flyer members.
Exl Philippines
Dec 2016 – Mar 2019
Pasay City
Inside Sales Representative
Outbound calls selling freight services to cold leads