I’m a multifaceted individual with 5 years of experience. I take pride in quality. I’m very effective in managing tasks and very efficient in meeting and exceeding expectations, always aiming for satisfaction from customers and clients
Manages content creation for educational purposes (students and professionals in education), graphic designing for websites, events etc and advertising (voice over)
Concentrix Global Services GmbH
Feb 2021 – Feb 2022
Jamaica
Customer Care Associate
Manage bookings/reservations for Enterprise Holdings Inc. Deal with Customer-related Issues and coordinate Business Sales.
The Wexford Hotel
Jul 2018 – Jul 2020
Jamaica
Reservations Coordinator, Accounts Receivables Rep/ Front Desk
Marketing and Sales Management (B2B), Guest Relations and later, accounting (billing clients), customer service support
Sangsters International Airport (MBJ) Jamaica
Jun 2016 – Jun 2018
Jamaica
Customer Service Executive
Coordinate arrivals of VIP to Jamaica. Manage arrivals at the airport. Escort VIPs, review, edit and manage travel documents and facilitate accommodations at the airport lounge until transportation is ready.