Muhammad Sikandar, Manager Business Process Optimization | SQA Manager | SQA Automation | Google Project Management Professional Certified

About

In April 2008, I graduated from University of Karachi with a degree of B.COM. but I always wanted to be a IT Professional that is why I have completed Diploma ACCP (APTECH Certified Computer Professional) i.e. Advance Diploma in Software Engineering. In April, 2008, I have started my career as a Programmer Analyst and Website Developer from Citibank Pakistan. From my first Job, I have some interest in testing and process and I will enter the Quality Assurance field. Almost spent ten years on SQA side as a Test Engineer, Team Lead and SQA Manager. I setup SQA Department in IT Companies and manage multiple SQA Team on Product and Project side. Now I moved to Business Process Optimization side and taking new challenges.

Experience

Spur Solutions Pvt Ltd.

Jan 2023 – Present

Karachi

Business Process Optimization Manager

- Provide process to Product Teams for JIRA Implementation. - Provide processes and release managment documentation for SQA Teams. - Provide solution for Client Onboarding data collection process by using Microsoft Power Platform - Power Apps. - Provide solution to Organization level for all documents on SharePoint tool - Document Repository - Define metrics of department monthly reporting to management for all teams in organization. - Working on Intranet site for internal employees and organization. - Defining solutions and process for actual problems in team to increase productivity, resource utilization and cost efficiency. - Working on Approval and Change management process to ensure consistency, manage permissions and misuse of data.

Spur Solutions Pvt Ltd.

Jan 2022 – Dec 2022

Karachi

Software Quality Assurance Manager

• Started QA Department and hire all the team members to make QA Team for multiple products. • Streamline and made all QA processes • Currently leading twenty QA Team members, mentoring them and managing the whole team. • Works on multiple products for web and mobile application belongs to Mortgage Industry – Appraisal Management Systems. • Works on more then fifteen third party integrated application. • Closely work on processes, Team structure and product development with CEO, CTO, Directors, Product Managers and Team Leads. • Conducted 150 plus interviews and select resources for the QA Team. • Implement load and automation testing in QA team in multiple products. • Conduct multiple trainings for QA Team. • Release Management and review of critical customer deployments • Work of Product Development and customer feedback. • Work on Critical Customer tickets. • Configure applications for QA and DEVs. • Code repository and TFS management • Work on Azure and AWS with DevOps and vendors • Cultural Ambassador - Recognition of outstanding portrayal of company values

Education

google

Jan 2022 – Jun 2022

Google Project Management: Professional Certificate, Information Technology

University of Pennsylvania

Jan 2020 – Apr 2020

English for Career Development, English Language

University of Alberta

Jan 2018 – May 2018

Software Product Management, Information Technology

University of Karachi

Jan 2006 – Dec 2008

Bachelors in Commerce, Commerce

APTECH Computer Education

Jan 2003 – Dec 2006

Advance Diploma in Software Engineering, Software Development and Testing

Muhammad Sikandar

Manager Business Process Optimization | SQA Manager | SQA Automation | Google Project Management Professional Certified

Skills

Languages