Muhammad Ajmal, Administration, Customer Support, Virtual Assistant, Account Manager, Facility Management, Projects Coordination, M& E, MIS, IT

About

A good Learner, self motivated, result oriented and industrious team leader, possessing an excellent aptitude in Administration, HRM, Project Management, Customer care & coordination, with an aim to make a positive impact in my field of activity leading to organization growth. Over all above 14 year experience in the above said areas.

Experience

Hamaz Pharmaceuticals Pvt Ltd

Apr 2015 – Present

Multan -Pakistan

Manager Admin/HR

• Supervised day-to-day operations of the administrative department and ensured efficient performance of staff. • Developed, reviewed, and improved administrative systems, policies, and procedures. • Carried out recruitment process, developed/ implemented HR polices and took corrective measures where necessary. • Ensured Organization is stocked with necessary supplies and all equipment/ assets are working and properly maintained. • Worked in collaboration with other departments / teams to set goals, budgets, monitor spending, processing payroll and other expenses. • Planned, scheduled, and organized events, including meetings, conferences, interviews, orientations, and training sessions. • Collected, organized, and stored information by using computers, MIS and filing systems and Developed reports by Using MIS / ERP system for decision making at different tires. • Undertook special projects and tracked progress towards company goals. • Coordinated with other Department / Government Intuitions (FBR/EOBI/PEESI etc) /Distributors and customers.

NADRA

May 2007 – Mar 2015

Multan-Pakistan

Dy. Assistant Director

• Leaded and managed teams of professionals in special projects and daily operations. • Trained and mentored employees regarding SOPs and business operations. • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization. • Managed reports and returns by automated tools. • Provided both technical (IT) as well as administrative support to for overall smooth operations. • Managed and Maintained executives schedules, meetings. • Focused on Customer care by providing them friendly environment, timely responding to their queries / complaints. • Coordinated with notables/ NGOs/Local Administration and other Government entities. • Handled and monitored operations of different Co-Projects ALP, PAL, FRP, KPIP, ECP,NCR

Education

Bahauddin Zakriya University Multan-Pakistan

Jan 2004 – Sep 2006

MBA, Management, IT, Project Management, MIS, HR, Operatiions Management

Bahauddin Zakriya University Multan-Pakistan

Nov 2001 – Dec 2003

BBA, Business Administration, IT, HRM, Accounting, CRM

Muhammad Ajmal

Administration, Customer Support, Virtual Assistant, Account Manager, Facility Management, Projects Coordination, M& E, MIS, IT

Skills

Languages