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Muhammad Sami

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Intro
Pakistan
Freelance Graphic Designer & Customer Support at Self-employed
Joined June 26, 2025

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About
My name is Muhammad Sami. I have an Intermediate (FA IT) qualification and over 3 years of experience as a freelancer, working with different clients globally. My background is in graphic design and digital services, where clear communication, time management, and professionalism were essential. My Work Experience: Throughout my freelance career, I’ve worked on platforms like Fiverr and provided customer-focused services such as design consultation, order support, and project delivery. I’ve regularly interacted with clients via chat, email, and message support, so I understand how important it is to respond quickly, solve issues, and keep customers satisfied. I’m also experienced in using basic online tools, and I learn new systems fast. My Strong Sides: Excellent Written Communication: I express ideas clearly, respectfully, and with empathy. Typing & Multitasking: I type fast with good accuracy, which is helpful in live chat. Problem-Solving: I stay calm under pressure and find solutions instead of excuses. Customer Service Attitude: I listen carefully and always aim to make the customer happy. Self-Discipline: I’ve been working from home for years, so I manage time and tasks well without supervision. Quick Learner: I adapt quickly to new tools like CRM systems or live chat platforms. I’m confident that my mix of communication skills, remote work experience, and customer-first mindset make me a strong fit for this role. I’m excited to contribute to your team and continue growing professionally.
Experience
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Self-employed
Jun 2021 – Present
Remote
Freelance Graphic Designer & Customer Support
Worked with international clients on platforms like Fiverr and social media. Handled complete communication with clients via live chat, ensuring clarity and satisfaction. Delivered digital design services including logo design, NFT artwork, and social media content. Responded to client questions, resolved issues, and provided regular project updates. Managed multiple projects at once, meeting deadlines and maintaining high client ratings. Built strong long-term client relationships through professional and friendly interaction.