User's Cover Picture
User's avatar

Muhammad Sulayman

Message
Intro
Calgary, Canada
Joined November 7, 2022

Skills

About
I am looking forward to an opportunity in an atmosphere where I can make a difference, and not just be another payroll figure, but with an ambitious pace and desire to scale the peaks of professional excellence. I have over 12 years of computer skill experience and over 2 years of customer service experience
Experience
User avatar
Risfina Analytics Consult
Sep 2021 – Aug 2022
Nigeria
Customer Service Representative & Data Entry Clerk
Customer Service Representative; Guide aspiring risk managers on how to use the website, stage selection and enrol in courses of choice Activating/deactivating membership plans and adding/removing students from different courses from the back end Answering questions about Risfina's products or services. Processing orders and transactions. Resolving issues and troubleshooting technical problems. Delivering information about Risfina's offerings. Providing proactive customer outreach. Handling customer complaints. Collecting and analyzing customer feedback. Uploading lecture notes and mock exams Data Entry; Ensuring appropriate turnaround time on all data entry Reviewing and entering data information into the appropriate databases Performing data searches Monitoring and updating existing data when required Retrieving data for team members upon request Proactively verifying data through source documents
User avatar
Shoprite
Sep 2021 – Aug 2022
Nigeria
Assistant Store Manager
Completing performance evaluations and making reports Answering questions from employees, and giving feedback and suggestions to improve productivity Negotiating with vendors and subcontractors Restocking shelves, and reordering products and supplies when needed Using cash registers and equipment specific to the industry Developing good relationships with customers Creating strategies for increasing store efficiency Following the store’s budget
User avatar
Shoprite
Jun 2020 – Aug 2021
Nigeria
Assistant Store Manager
• Completing performance evaluations and making reports • Answering questions from employees, and giving feedback and suggestions to improve productivity • Negotiating with vendors and subcontractors • Restocking shelves, and reordering products and supplies when needed • Using cash registers and equipment specific to the industry • Developing good relationships with customers • Creating strategies for increasing store efficiency • Following the store’s budget
User avatar
RISFINA Analytics Consult
Jun 2020 – Aug 2021
Nigeria
Customer Service Representative & Data Entry Clerk
Customer Service Representative; Guide aspiring risk managers on how to use the website, stage selection and enrol in courses of choice Activating/deactivating membership plans and adding/removing students from different courses from the back end Answering questions about Risfina's products or services. Processing orders and transactions. Resolving issues and troubleshooting technical problems. Delivering information about Risfina's offerings. Providing proactive customer outreach. Handling customer complaints. Collecting and analyzing customer feedback. Uploading lecture notes and mock exams Data Entry; Ensuring appropriate turnaround time on all data entry Reviewing and entering data information into the appropriate databases Performing data searches Monitoring and updating existing data when required Retrieving data for team members upon request Proactively verifying data through source documents
© 2024 RemoteHub, Inc.
GeneralHome PageFind WorkVolunteeringBuy ServicesBrowse PortfoliosTest Ideas
Job CategoriesMedical & HealthcareWeb, Mobile & ITMarketing & SalesBusiness & ConsultingDesign & CreativeEngineeringCustomer SupportWriting & TranslationLegal & Finance
Help & SupportHelp CenterCommunityBlogTerms and ConditionsPrivacy Policy