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Muhammad Abdullah Rashid

Customer Service Specialist @ IT Genics || B2B & B2C || Customer Experience || Good Communicator || Customer retention specialist || sale ex

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Intro
Lahore, Pakistan
Customer Services Specialist at IT Genics
Studied Human Resources at Allama Iqbal Open University
Studied Pre-Engineering at Government college
Joined December 29, 2022

Languages

Urdu
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Native or Bilingual
English
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Intermediate
About
Experienced customer service and sales associate had been regularly working in the hospitality business since the year 2020 and understands the nature of International Clients. Have managed to work on several projects with or without deadlines assuring to achieve a landmark. Attended several trainings related to CSR, VA, social media & digital media guidelines. Adept at listening to customers, negotiating agreements, and developing satisfied repeat customers. Specialized in handling all sorts of clients and their queries.
Experience
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IT Genics
Jan 2022 – Present
Customer Services Specialist
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thetechnostudiouk
Jan 2021 – Jan 2022
Social Media Marketer
Education
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Allama Iqbal Open University
Sep 2019 – Aug 2020
Diploma, Human Resources
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Government college
Jul 2017 – Aug 2019
Intermediate, Pre-Engineering