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Muhammad Ali Shah

Virtual Assistant & Customer Service Representative

Rawalpindi , Pakistan
Virtual Assistant at Alliance
Studied International Relations, Law at Hazara University
Studied Health and Safety Management at TWI Health Safety & Environment Training & Consultancy
Studied Health and Safety Management at TWI Health Safety & Environment Training & Consultancy
Health, Wellness & Fitness
Joined December 24, 2022



Native or Bilingual
I am an expert virtual assistant and customer service representative as I possess a diverse range of skills that are essential for these roles. My proficiency in data entry, typing notes from recordings or handwriting, and sending out meeting invites make me a valuable asset for any administrative tasks. My attention to detail and organization skills are strengths that will enable me to follow up on agendas and attend meetings efficiently. I have a strong background in email management, appointment scheduling, travel planning, and reminders, which I believe will be an asset in virtual assistant or a customer service positions where multitasking is critical. I enjoy taking on complex tasks and responsibilities, and I am confident that my skills in these areas will help me excel in any role. One of my greatest strengths is my ability to communicate effectively with clients, respond promptly to their inquiries, and maintain a positive relationship with them. I believe that this is an essential aspect of customer service, and I pride myself on being able to establish and maintain excellent rapport with clients. Furthermore, I am skilled in general administrative tasks, calendar management, and database updates, making me a versatile and capable individual. I am confident in my ability to handle any task that comes my way, no matter how challenging, I believe that my broad range of skills and experience makes me an excellent candidate for a virtual assistant or customer service representative role. I am eager to apply my skills and work ethic to contribute to a company's success while growing professionally in the process. I am a highly experienced and creative video audio photo editor with a passion for visual and audio editing. I contribute a lot of technical expertise and artistic vision to every project I work on, due to my significant experience in working with Adobe Premiere Pro, Adobe Audition, and Adobe Photoshop. As a video editor, I am capable of transforming raw footage into a polished, interesting finished product. From short-form social media material to long-form documentaries, I have the ability to create captivating tales and graphics. I am skilled at bringing out the most in each shot by utilizing a range of effects, transitions, and color grading techniques. As an audio editor, I am well-versed in sound design and audio processing. I have the expertise to elevate the audio in any production to the next level, whether it's cleaning up dialogue, adding sound effects, or composing bespoke music. I also have a good ear for music and can select and licence tracks that suit the mood and tone of the project. As a photo editor, I can improve and transform photographs to create visually spectacular materials for use in videos or on their own. I am proficient in the use of Adobe Photoshop to adjust color, eliminate imperfections, and make composites that blend in with the rest of the project. I am a highly skilled and versatile professional with a passion for language and artistic expression. With years of experience in each field, I bring a unique perspective and a commitment to excellence to every project I work on. Finally, as a translator, I am fluent in multiple languages and have a deep understanding of the nuances and subtleties of each. Whether I am translating technical documents, marketing materials, or literary works, I always strive to capture the original intent and meaning of the text. I could do direct communicative translations or from Text to Text or Text to voice and vice versa Overall my combination of technical expertise, artistic vision, and attention to detail make me a valuable asset to any project that requires the services of a Video Audio Photo editor using Adobe Premiere Pro, Adobe Audition, and Adobe Photoshop, & my combination of artistic talent, linguistic expertise, and attention to detail make me a valuable asset to any project that requires the services of a calligraphist, voice over artist, or translator.
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Oct 2022 – Present
Virtual Assistant
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Shanghai Electric
Jul 2019 – Jul 2021
Dubai, UAE
Health Safety Security Environmental Supervisor
Health Safety Security Environmental Management
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China Gezhouba Group of Companies CGGC
Dec 2017 – Apr 2019
Naran, Paras, Muzzafarabad
Safety Officer
Health and Safety Officer
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Gear Net Technologies
Feb 2015 – Jan 2017
Customer service Representative, Telemarketing, Internet Marketing & Sales of IT Products
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Woodland Furnitures
Mar 2012 – Dec 2012
Sales and Marketing of Furnitures
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Hazara University
Mar 2014 – Aug 2018
Bachelors of Arts, International Relations, Law
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TWI Health Safety & Environment Training & Consultancy
Feb 2011 – May 2011
NEBOSH, Health and Safety Management
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TWI Health Safety & Environment Training & Consultancy
Nov 2010 – Dec 2010
IOSH, Health and Safety Management