My name is Mujahid Ali. I have over 4 years of experience in customer service, technical support, and data entry. I’ve worked with both local and international clients, including U.S.-based companies, through calls, chats, and ticket systems. My background includes roles at organizations like Yarbo, Mindbridge, SHJ International, and Support Solutions Hub.
I am highly interested in roles that involve data handling, remote customer support, and technical assistance. I enjoy helping people, solving problems efficiently, and improving workflows. I’m also keen to grow in the field of tech-enabled customer service and back-office operations.
My strong sides include:
Fast and accurate data entry skills
Excellent English communication (spoken and written)
Ability to manage multiple tasks under pressure
Strong work ethic and reliability
Proficiency in MS Office tools and basic graphic design
Flexibility to work night shifts and in remote setups
I’m a quick learner, dependable, and always ready to take on new challenges that help me grow professionally.
Experience
yarbo
May 2024 – Jun 2025
Lahore
Technical support agent
1. Technical Support Agent – Yarbo
May 2024 – June 2025
Handled customer inquiries through calls, chats, and support tickets.
Assisted clients from over 40 countries with technical troubleshooting.
Promoted to Assistant Team Lead for strong performance.
Reason for leaving: The company relocated to another city.
