Muneeb Ahmad, Experienced Operations manager with a demonstrated history of working in the industry. Skilled in Operations Management, Administration.

About

I've been in this field since 7 to 8 years. Firstly, I have excellent organizational skills, which allow me to effectively manage complex projects and operations. I can create and implement strategies, prioritize tasks, and delegate responsibilities to team members to ensure smooth operations. Secondly, I possess strong communication skills, which allow me to effectively collaborate with team members, clients, and stakeholders. I am adept at handling difficult conversations and resolving conflicts in a diplomatic and professional manner. Thirdly, I am highly adaptable and can quickly adjust to changing situations and priorities. I can remain calm under pressure, make quick decisions, and take appropriate action to address issues as they arise. Fourthly, I have a keen eye for detail, which allows me to identify inefficiencies in processes and procedures and implement solutions to improve them. This can help streamline operations and increase productivity. Lastly, I have a passion for continuous improvement, and I am always looking for ways to enhance the quality of service and performance of the team. I can analyze data and metrics to identify areas for improvement and implement changes to achieve desired results. Overall, my strong organizational skills, effective communication, adaptability, attention to detail, and continuous improvement mindset make me an effective administrator and operations manager

Experience

Ufone PTML

Dec 2020 – Nov 2023

Islamabad, Pakistan

Operation coordinator

Main highlights of my Job description Daily reporting Franchises support Maintaining merchandise Deal with all operational retials and sales activities Franchise lunch retailer configurations Evaluate current operational strategies BVS management and new development Providing support to ARM AND RRM to achieve their KPI's Creating new dashboard reports on demand Retial and sales support Achieving results in terms of organizational goals

MedAsk

Jun 2018 – Dec 2022

Islamabad, Pakistan

CSR remote based

Answered product and service questions and offered information on related products and services. Boosted new customer NPS scores by 10%. Placed and canceled an average of 200+ orders weekly from customers, distributors, and agents. Maintained a customer account information database (incl. canceling and updating customer accounts.) Prepared monthly reports on customer satisfaction (scores 90–98% consistently).

Western Global

Dec 2017 – Nov 2019

Islamabad, Pakistan

Cost analyst

Main highlights of JD,s Controlling the cost and data management on daily basis Data Entry Daily reporting Data management Cost control Warehouse management Inventory control

Haseeb Groups

Mar 2014 – Oct 2019

Islamabad, Pakistan

Administrator & Operation Manager

Main highlights of JD Performed multi tasks as Admin in charge , Operation controller, management Evaluate current operational strategies plan to maintain the cost in efficient way Monitoring the KPI of sale staff Creating, optimizing, and monitoring corporate policies Managing the travel expenses ande Related arrangements Payroll support Inventory management Managing budgets and forecasts Recruit, train and supervise staff

Azaan Communications

Feb 2009 – Jun 2013

Islamabad, Pakistan

Data entry Operator/ Hardware Tech

responsibilities includes: Accurately inputting and verifying data in a timely manner, while maintaining a high level of attention to detail. Sorting and organizing paperwork or electronic files, ensuring that all documents are stored in the correct location and can be easily accessed. Entering data into relevant databases or computer systems, such as customer relationship management (CRM) software, inventory management systems, or financial tracking software. Maintaining the integrity and security of data by ensuring that all information is entered correctly, and that data privacy policies are followed. Reviewing data for errors or inconsistencies and reporting any issues to management. Collaborating with other team members, such as data analysts or administrators, to ensure that data is being entered accurately and efficiently. Managing and prioritizing workloads to ensure that data is entered and processed in a timely manner. Maintaining accurate records and documentation of all data entry activities.

Education

Allama Iqbal Open University

Feb 2017 – Jun 2020

Masters , Project management, Administration, Operations

Muneeb Ahmad

Experienced Operations manager with a demonstrated history of working in the industry. Skilled in Operations Management, Administration.

Skills

Languages