I’m a 43-year-old entrepreneur and proud father of two, with 15+ years of experience in customer support, BPO, and medical billing. I love meeting new people and believe every chat is a chance to understand, help, and connect. I'm empathetic, solution-focused, and passionate about delivering great customer experiences—one message at a time.
Experience
Med Bills LLC
Jan 2020 – Present
Sheridan, WY
Managing Director
• Founded and lead a medical billing company specializing in AR recovery, denial
management, and end-to-end RCM services.
• Established and nurtured partnerships with clinics, solo practitioners, and wellness
centers.
• Oversaw a cross-functional team handling OfficeAlly, Athena, DrChrono, and AdvancedMD
systems.
• Implemented scalable client onboarding, billing workflows, and KPI tracking systems.
• Maintained 98% client retention rate and achieved consistent revenue growth year-over
year.
Chat Support Service
Oct 2018 – Present
Lahore Pakistan
Founder
• Launched a 24/7 chat support company servicing online businesses and healthcare providers.
• Built a trained team of agents supporting customer inquiries, appointment setting, and RCM-related tasks.
• Integrated CRM tools and live chat platforms to streamline operations.
