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Musayyab Hassan

Project Manager

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Intro
Lahore, Pakistan
Managing Director at Med Bills LLC
Founder at Chat Support Service
Joined May 18, 2025

Skills

Languages

English
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Fluent
Urdu
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Native or Bilingual
About
I’m a 43-year-old entrepreneur and proud father of two, with 15+ years of experience in customer support, BPO, and medical billing. I love meeting new people and believe every chat is a chance to understand, help, and connect. I'm empathetic, solution-focused, and passionate about delivering great customer experiences—one message at a time.
Experience
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Med Bills LLC
Jan 2020 – Present
Sheridan, WY
Managing Director
• Founded and lead a medical billing company specializing in AR recovery, denial management, and end-to-end RCM services. • Established and nurtured partnerships with clinics, solo practitioners, and wellness centers. • Oversaw a cross-functional team handling OfficeAlly, Athena, DrChrono, and AdvancedMD systems. • Implemented scalable client onboarding, billing workflows, and KPI tracking systems. • Maintained 98% client retention rate and achieved consistent revenue growth year-over year.
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Chat Support Service
Oct 2018 – Present
Lahore Pakistan
Founder
• Launched a 24/7 chat support company servicing online businesses and healthcare providers. • Built a trained team of agents supporting customer inquiries, appointment setting, and RCM-related tasks. • Integrated CRM tools and live chat platforms to streamline operations.