I would describe myself as someone who is very positive, I am conscientious in my work and I am resilient, so I can deal with difficult scenarios as and when required of me. I have experience in customer support where I send from 100-200 emails per day assisting customers with adding loyalty to their app, escalating to engineers when an error occurs on the app and assisting customers with trouble shooting on their mobile devices. I have 5 years experience in the industry.