I have a bachelor’s degree in Business Management from Damascus University and more than 14 years of experience in total 8-10 years in management level. During my time at Huawei as account Manager I have worked with many teams and different background persons and companies culture in high scale sales projects.
For the past years I have been responsible for teams, Systems, projects and doing training for several departments, and because of my background in customer service and Telecom companies so customer always is main concern.
Additionally, I enjoy working with like-minded people and I will be an added value the team and learn more through each day working there, and I am ready to go to a new challenge and start building new memories in new place trying to get to the next level.
Experience
Huawei Technologies
Sep 2010 – Dec 2014
Syria-Lebanon-China
Account Director
Build and develop a strong relationship with the dedicated Key Account “CxO level”,
Identify and initiate business opportunities, accomplish the company's financial and sales targets
Manage and coordinate business activities and information sharing within the project team, promote full range of Huawei Technologies solutions to the dedicated Key Account
Participate in contract negotiations through entire process (finance, contract terms), proactively working with the Key Account, and successfully closing the sales
Provide input to sales forecast activity for area of responsibility as well as reconciliation of forecasts to actual deals
Create Sales Account plans which will identify, quantify, and recommend
PG. 2
Sales action plans to address new business opportunities consistent with overall company strategy
manage all projects E2E, lead the team to respond to customer requests including proposals and complains
risk control plan to keep a positive cash flow and control the exposure risk taking into consideration the customer satisfaction KPI’s remains high “higher than regional standards”
