nadir khan

Experienced Customer Service Representative

Message

Intro

Abbottabad, Pakistan

OPI/VRI Interpreter at Dafiah Enterprise

Studied Development Studies at COMSATS CUIT

Telecommunications

Joined April 16, 2023

Skills

Languages

English

Native or Bilingual

Pashto

Native or Bilingual

Punjabi

Native or Bilingual

About

An experienced and talented inclusive Telecommunication Expert with more than 7 years of continuous career progression accompanied by key accomplishments in highly competitive organizations. The beneficiary of empowered work environments where broad responsibility and decision-making were delegated, resulting in exceptional exposure and work experiences. Seeking a career growth in the field of Customer Service that offer more opportunities to demonstrate outstanding communication, interpersonal and technical skills.

Experience

Dafiah Enterprise

Feb 2022 – Present

USA Remote

OPI/VRI Interpreter

o Served as medical interpreter to 7,000+ patients in busy emergency rooms and clinics. o Assisted the banks and insurance companies in over the phone interpretation o Translated for patients in Pashto, Hindi, Urdu and Punjabi. o Maintained zero language-barrier rates, thanks to native-speaker-level grasp of all three languages and deep cultural competency. o Commended by the Provider and limited english proficient LEP for efficiency and professionalism.

Education

COMSATS CUIT

Sep 2011 – Aug 2013

Masters, Development Studies