Effective work organization
Strong communication skills
Active listening skills
Proficient time management
Reliability
Ability to work under time
pressure
Natalia Megger
Proficient in Microsoft Office
Conflict resolution skills
Quick adaptability to new
environments
Experience
ATELIER AGNIESZKA SWIATLY
May 2022 – Present
WROCLAW
OFFICE WORKER AND INTERNATIONAL CUSTOMER SERVICE ASSISTANT
In my current role, I am responsible for
serving international clients, which also
involves retail sales skills, contributing to
the company's revenue by approximately
10%.
I always approach each client individually
and strive to resolve issues in the most
mutually beneficial way, resulting in our
store's high rating of 4.7 in Google ratings.
Part of my duties includes collaborating
with the production team, providing them
with detailed information about orders and
their execution time. Thanks to excellent
communication, our individual order
fulfillment rate is 100%, the company has
never failed to any client
I am also in charge of ensuring the proper
handling of office documentation,
invoicing, etc
FOCUS HOTELS S.A
Mar 2021 – May 2022
GDANSK
RECEPCIONIST
In my previous role, I was responsible for
providing high-level guest service in the
hotel, as evidenced by approximately 80%
positive reviews regarding service in
overall portal reviews.
My duties included issuing sales invoices,
managing hotel documentation, guest
registration, daily settlement, operating
the cash register and payment terminal,
working with the Amadeus system, and
various extranets such as Booking,
Travelist, eTravel, etc.
FITYARD GYM
Jan 2021 – Oct 2021
GDANSK
RECEPCIONIST AND FITNESS CLASSES INSTRUCTOR
In my previous position, I was responsible
for leading kettlebell fitness classes, which
were highly popular (mainly full
attendance). Additionally, I handled basic
reception tasks including active sales of
membership passes and food products,
opening and closing day procedures,
reporting, and maintaining cleanliness,
among others.